Hospitality
Management

Studying Hospitality Management?

When you work in hospitality management, your goal as a manager is to make your guests feel comfortable and ensure that they have the most pleasant experience at your establishment. Hospitality management oversees the operation of hotels, resorts, restaurants, and other hospitality-related businesses. The program blends academic instruction with hands-on experience through internships. The demand for specialists in hospitality is constantly on the rise, and graduates are always sure to find promising career opportunities.

Learning Outcomes

Students who complete the program will be able to:
- Develop a comprehensive understanding of hospitality operations, customer service, hospitality business management, and strategic planning.
- Navigate the diverse and dynamic hospitality industry.

Career Opportunities

Graduates work as hotel managers, restaurant managers, event planners. They can also start their own hospitality business or open a consultancy to advise on size of investment, restaurant concepts, partnerships with various chains, and so forth.

Making People Happy
100
Credits

To Graduate

Major Core Requirements: 40 Credits
Specialization Course Requirements: 31 Credits
General Education Requirements (GER): 26 Credits
Free Electives: 3 Credits

General Studies 26 Credits

English Language ENG (200,201,208) 9crs & 1 course BUS 210 3crs = 12crs

(BUS 201 or ENT 301 3crs & HUM 318 3crs & (HUM 212 or BUS 215 or HUM 215) 1cr = 7crs

(ART 205 or ART 206 or HUM 210 or SOC 201 or COM 208 or HUM 211 or PSY 201 or POL 202 OR HIS 200) 3crs = 3crs

(HLT 210 or NLT 201 or CSC 201) = 3crs

PED (201 or 203 or 209) 1cr = 1cr

Major Core Requirements 40 Credits

Introduction to the basic principles, concepts, and techniques of financial accounting, explanation of the basic techniques of measuring, classifying, summarizing, reporting, and interpreting financial information. Prereq.: ENG020

A continuation of ACC210 Principles of Accounting I. This course will include more advanced procedures of accounting for partnerships, corporations, long-term debts and marketable securities. Prereq.: ACC210

This course covers principles of the law of contracts; agency relationships, commercial paper and sales are discussed and analyzed through the use of the Code of Contracts and Obligations and the Code of Commerce, cases and problems. Emphasis is upon the law and business relationships.

This course presents the quantitative techniques commonly used in the decision making process. Topics include concepts of decision analysis, linear programming, sensitivity analysis, forecasting and time-series analysis, inventory concepts, linear regression and correlation. This course enables students to understand problem definition, structured approach to data analysis, skills in model development, solutions, testing, and validation. Prereq.: MAT221

Internship is intended to enhance students’ learning experience by permitting them to work in off-campus business environments. All students are required to file a written-report for their instructor, in addition to in-class discussions, of their on-site working experiences.

This course introduces students to the key concepts of microeconomics. Students learn the behavior of the different economic agents and the role of the government in microeconomics. Topics include supply and demand, elasticity, markets equilibrium, price control, competitive markets and monopoly. Prereq.: ENG200

This course analyzes and discusses the financial decisions of national and multinational corporations, based on case studies and reading. Topics include assessment of the financial health of the organization, short and long-term financial management, project and company valuation, cost of capital, risk analysis, investment decisions, and capital markets. Prereq.: ACC215

This course introduces students to the main economic variables and indicators that are used to evaluate the performance of an economy as a whole. Students learn how the economic agents interact together to shape an economy as well as how the different economies interact in the global market. Topics include the aggregate output, unemployment, general price level and interest rates determination and fluctuations, international trade and debt. Emphasis is also made on the role of the government to influence the economy using Fiscal and Monetary policies. Prereq.: ENG201

The course outlines the role, functions and activities related to a human resources department. The students will learn about the evolution in human resources management as we know it today. Therefore, emphasis is placed on the new “corporate view” of the function such as, among other things, fair and equitable compensation and benefit programs, problem solving,  training and personal development, staffing strategies, counseling, rules and regulation and legal issues. Prereq: MGT201

Equations of straight lines; Matrices: matrix operations, matrix inversion; Cramer’s rule; Quadratic functions; Exponential and logarithmic functions; Demand and supply functions; Revenue; Cost; Profit; Compound interest; Derivatives; Marginal functions; Integration of functions of one variable. Prereq.: MAT100 or placement, Coreq.: ENG020

This course studies the functions and capabilities of general management of a firm. Elements of the course are the various levels of management, the relationships between departments, and why managers are needed in a business organization. Coreq.: ENG200

This course introduces students to the marketing world, its importance, various functions and activities and the impact it has on the business environment. Students will be acquainted with the creation of value for consumers, the marketing mix concept and its application, the segmentation, targeting and positioning and the key elements of a marketing strategy.  Prereq.: ENG200

This course helps to get an understanding of how information systems are used in business setting. The topics covered will include the fundamental of information systems, strategic use of information systems, decision support and expert system. This course will describe also information systems planning, design and implementation. Prereq.: MGT201

Covers basic statistical techniques emphasizing business and economic applications. Topics covered include graphical and numerical data summary techniques, elementary probability theory, probability distributions, sampling distributions, estimation, and simple regression. Prereq.: MAT100, MAT010, or placement

Specialization Course Requirements 27 Credits

This course covers topics such as the concept of service, characteristics of the hospitality industry, hotel classifications and ownership, restaurant classifications, and managed services. Further, the course introduces topics such as the MICE industry, marketing, human resources, leisure, and recreation. Coreq.: ENG200

This course Introduces students to F&B operations through fundamental food composition and properties, food products and preparation, and food safety.

The objective of this course is to help students to plan for bar business profitably, from layout and equipment, to hiring and staffing, to purchasing and budgeting, to responsible alcohol service. This course can be used as your road map and as a springboard for testing your own ideas and creating a solid, money making, crowd pleasing business.

This course provides students with an overview of the fundamental principles of business etiquette as they apply to a variety of corporate settings. Topics include creating a powerful first impression, building a professional image, maintaining business relationships, applying basic and digital communication skills, learning proper dining etiquette and understanding cultural differences affecting international business opportunities.

 

The course will cover the basic aspects of food safety with primary emphasis on food handling and quality control. The types of food borne illnesses and how they are transmitted, the personal hygiene, the seven HACCP principles will be topics stressed in the course. The course will also include an overview of pest control and security measures. Prereq.: ENG201

This course aims to give all necessary tools to organize and manage a restaurant from an owner or operator’s prospective. Topics included are: concept development, concept location and design criteria, menu planning, budgeting, marketing, staffing the restaurant, equipment selection and other related topics. Prereq.: HOM201

A comprehensive and thorough understanding of quality assurance versus cost impact on profitability management is provided. Labor planning and staffing and cost control issues are also considered. Principles in management control, procedures, and functions of controlling food and beverage. Menu pricing will be examined in depth. Prereq.: HOM325

This course introduces students to the essential knowledge and skills required for the successful management of the front office department in typical lodging establishments. It includes an overview of the front office organization and structure and the procedures involved in reservations and revenue management, registration, delivering quality service, managing guest accounts, the check-out process and the preparation and review of the night audit function. Prereq.: HOM201

Students have to spend a minimum of 65 days (7 Hrs/Day) in a 4/5 star hotel. Training should take place in the Rooms Division Department (Front office, Reservations, Housekeeping or Laundry/Linen) or in a Travel Agency. Placement in hospitality institutions will be made in coordination with AUT department chairperson. Consent of Dept.

 

Development of efficient workspaces for hospitality operations, with emphasis on space utilization, human factors, ergonomics, environmental concerns and development of work-flow patterns within functional areas and the facility as a whole. Further, this course includes a basic technical understanding of the major building operating systems (HVAC, sound, water, safety and security), landscaping as well as the related operating energy and cost management. Field property visits included. Prereq.: HOM325

People employed in service-related businesses have to be customer oriented. Marketing calls upon everyone in the company to “think customer” and to do all that they can to help create and deliver superior customer value and satisfaction. Prereq.: MKT201, HOM201

Other Requirements 3 Credits

200 Level or Above

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